FAQ

How do we Contact ORION CRUSADES?

Our Contact form on this website will work.
You may phone us directly at (860)389-5700.
You may send us an e-mail at info@orion-crusades.com
We strive to return all inquiries same day or within 24 hours.

What is a SCOTSMASTER?

The SCOTS MASTER (Specialty Consultants on Travel to Scotland) Program is an education course and support program provided by the Scottish Tourist Board and endorsed by the University of Edinburgh. The program consists of an interactive, practical and highly detailed learning package that provides consultants/agents with the expertise required to promote Scotland as a vacation destination to our clients. Included in this program is the opportunity to travel to Scotland and participate in familiarity trips designed to inspect properties, points of interest, and sample the delicious cuisine. One  trip a year is available to SCOTS MASTER in order to keep us up to date and introduce new products to supply our clients. This education process ensures that we as SCOTS MASTER have learned enough about Scotland so that we can provide quality service to our clients. It has been said that SCOTS MASTER know more about Scotland than the Scots.

When you find a SCOTS MASTER you have truly found someone who not only loves Scotland but can give you quality care and accurate information.

What is a BritAgent?

A BritAgent is a program established through Visit Britian to educate travel consultants and tour agencies on all that the Britain, Wales and Northern Ireland has to offer.  Once the course is completed the travel consultant and/or tour agency is certified as a BritAgents specialist.  We are allowed to post the BritAgent logo and add BritAgent as our specialty.  We are also updated with new information to pass on to our clients and add to our products.

What is a SHAMROCK CLUB Member?

The Shamrock Club Member (Specialty Consultants on Travel to Ireland) Program is an education course and support program provided by the Irish Tourist Board. The program consists of an interactive, practical and highly detailed learning package that provides consultants/agents with the expertise required to promote Ireland as a vacation destination to our clients. Included in this program is the opportunity to travel to Ireland and participate in familiarity trips designed to inspect properties, points of interest, and sample the delicious cuisine. We at ORION CRUSADES go as often as we can to keep updated on areas and products in Ireland in order to provide the best offers and products for our clients.  This education process ensures that we as Shamrock Club Members have learned enough about Ireland so that we can provide quality service to our clients.

When you find a Shamrock Club Member you have truly found someone who not only loves Ireland but can give you quality care and accurate information.

How are payment made?

Check, Credit Card, and PayPal are available for payment.  However, no payment is accepted without client authorization .  Once a product has been selected we send out an authorization form which initiates the purchase.

Terms and conditions will be provided and must be signed  by both the client and ORION CRUSADES.

 

Advantages of using ORION CRUSADES.

1.  We fit products to our clients needs and interest rather than cookie cut clients into a specific one size fit all package.
2.  We ask our clients a lot of questions which help us with customizing their travel adventure.
3.  Provide personalization for each package or tour.
4.  Clients are important and are to be treated with kindness and respect.
5.  Provide off the beaten path options which incorporate the green tourism concept of reducing our carbon foot print when we travel.
6.  Provide quality products for each of our clients.
7.  We are with our clients from the beginning of the process until they return. (Does not imply that we travel with our clients)
8.  Time and consideration goes into building the special travel adventure created for each of our clients because we believe each experience should be filled with lasting uplifting memories. It’s not just a “vacation” it should always be filled with memorable experiences.
9.  If you should need to make changes, which is common, you have an advocate that can make it happen.
10.   You will have a phone number and a person to contact in the event of any travel-related problem.
11.  We have contacts to help with upgrades and other special amenities.

Planning your memorable travel adventure requires considerable effort and investment in both time and financial resources.  Why not have your specialist here at ORION CRUSADES do the work for you? We will save you time, headaches and frustrations.  In turn your travel adventure from start to finish will have been a pleasant and memorable experience and you will receive excellent service.

 

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